Operations Specialist

At a glance

Summary by MCA Job Board

Role type

Operations

Experience asked

2+ years

Company type

Fintech

About the role

The employer Capital Funding is a rapidly growing FinTech lender. Our number one priority is to provide fast working capital to businesses without the hassle and delays of dealing with a traditional bank. Our fast service and commitment to our clients have made us a leader in our industry.
We are currently seeking Operations Associates to help oversee and coordinate the day-to-day responsibilities of the processing department, which facilitates the entire funding process. The ideal candidate will be a confident, hardworking, and diligent person, that can multi-task several things at once, and stay on top of the processes needed to fund a business. This person should be ambitious and goal-oriented. Secretarial/assistant experience strongly preferred.

Responsibilities

• Data entry (into CRM and Excel).
• Ensure that all emails are responded to in a time-efficient manner
• Communicate/guide merchants and ISO Partners through the funding process
• Process management, including training new employees, overseeing the tasks of the department
• Work with operations team to improve the process
• Communicate the status of funding to ISO Partners, business development team, and senior management

Skills Requirements

• Strong leadership and team management skills
• Bachelor’s degree
• 2+ years of professional experience in operations roles
• Strong attention to detail
• Strong verbal and written communication skills
• Strong administrative background in which multi-tasking in a fast-paced environment was essential
• Strong organizational skills, attention to detail, goal-oriented
• Excel